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SHIPPING & RETURNS

Domestic Shipping Policy

Shipment processing time

All orders are processed within 3-5 business days. Shipments or deliveries do not occur on weekends or holidays. 

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Shipping rates and delivery estimates

Customize the following: Shipping charges for your order will be calculated and displayed at checkout.

 

Shipment method: USPS

Estimated delivery times & costs vary.

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Damages

Mati Beauty Studio is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

Returns Policy

If you receive your item damaged, we will accept your return within 7 days of receiving your package. We are a small business and are unable to accept returns past the 7 days. 

 

For more information, contact us

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